Refund policy

We offer a 30-day return policy. To be eligible, items must be returned within 30 days of delivery in their original, unused condition, with tags, packaging, and proof of purchase. To request a return, contact us at kingdomdigimart@gmail.com before sending the item. Approved returns will receive return instructions and, where applicable, a return shipping label. Damaged, defective, or incorrect items should be reported immediately. Certain items, including personalized products, perishables, personal care goods, hazardous materials, sale items, and gift cards, are non-returnable.

For EU customers, a 14-day cooling-off period applies where required by law. We will inspect approved returns and issue refunds to the original payment method within 10 business days. Please note that bank processing times may vary. For any return or refund questions, contact us at kingdomdigimart@gmail.com.